Terms & Conditions

These Terms and Conditions govern the access to and use of onegate, onegatekeeper, and related web, mobile, API, notification, communication, visitor approval, security desk, gate management, resident approval, staff management, and administrative services provided by Futurescape Technologies Private Limited ("Company", "Futurescape", "we", "us", or "our").

By accessing, subscribing to, installing, registering for, logging into, or using onegate, you agree to be bound by these Terms.

These Terms apply to:

• housing societies, apartment complexes, commercial complexes, offices, clubs, campuses, institutions, religious establishments, or other premises subscribing to onegate;
• residents, owners, tenants, members, employees, office bearers, facility managers, administrators, guards, gatekeepers, staff, vendors, delivery personnel, invitees, and visitors using or interacting with onegate;
• any person accessing onegate through oneapp, onegatekeeper, admin dashboard, QR code, visitor link, approval notification, phone call, API integration, or any related service.

If you do not agree to these Terms, you must not use onegate.

For these Terms:

• "Client" means the housing society, company, association, institution, facility, complex, club, trust, organization, or legal entity that subscribes to onegate.
• "Premises" means the building, complex, society, office, facility, campus, property, gate, tower, wing, or location where onegate is deployed.
• "User" means any person who accesses or uses onegate, including administrators, residents, members, tenants, guards, staff, office bearers, managers, and authorized personnel.
• "Resident" means an owner, tenant, occupant, member, employee, or authorized person linked to a unit, flat, office, shop, floor, department, or premises.
• "Visitor" means any guest, delivery person, vendor, contractor, service provider, staff, invitee, cab driver, temporary entrant, or other person whose entry is recorded, approved, rejected, tracked, or managed through onegate.
• "Gatekeeper" means a guard, receptionist, security staff, front desk staff, facility staff, or person authorized by the Client to use the onegatekeeper app or related dashboard.
• "Administrator" means any person authorized by the Client to configure, manage, monitor, approve, audit, or control onegate.
• "Services" means onegate SaaS services, including visitor registration, resident approval, QR invite, staff entry, delivery entry, gate logs, visitor history, notifications, call flow, device registration, location capture, reporting, and integrations.
• "Personal Data" means any data relating to an identified or identifiable individual, including name, mobile number, photograph, device data, location data, visitor logs, entry records, approval history, unit mapping, role data, and communication records.
• "Biometric / Facial Recognition Feature" means any optional feature that uses facial image comparison, face templates, visitor recognition, or similar technology.
• "Third-Party Services" means external services integrated with onegate, including SMS providers, WhatsApp providers, push notification platforms, cloud hosting providers, maps providers, payment gateways, communication APIs, voice call providers, OTP providers, identity verification providers, or analytics tools.

onegate is a SaaS-based visitor, gate, and premises access management platform.

The Services may include:

• visitor entry registration;
• resident approval or rejection of visitors;
• QR-based invite generation;
• visitor photograph capture;
• mobile number and OTP verification;
• gatekeeper app for security personnel;
• resident-facing approval through oneapp;
• admin dashboard for Client administrators;
• staff, vendor, delivery, vehicle, and member-staff entry management;
• visitor history and audit logs;
• gate-wise and tower-wise entry recording;
• notifications through app, SMS, email, WhatsApp, voice call, or other channels;
• device ID, location, IP, and timestamp-based security checks;
• integration with other Futurescape products such as oneapp, onesociety, onebiz, onepay, or other modules;
• optional facial recognition, visitor repeat detection, or automated entry recommendation features, where enabled by the Client.

onegate is a technology enablement platform. It does not replace human security judgment, statutory compliance, emergency response systems, police verification, physical security deployment, or premises-specific safety protocols.

You are deemed to have accepted these Terms when you:

• create or use an account;
• access onegate through oneapp or onegatekeeper;
• approve, reject, invite, or register a visitor;
• scan or use a QR code generated through onegate;
• use a gatekeeper device;
• access the admin dashboard;
• integrate your system with onegate APIs;
• continue using the Services after updated Terms are published.

Where the Services are subscribed to by a Client, the Client is responsible for ensuring that its residents, members, guards, employees, vendors, administrators, and other authorized users are informed of and comply with these Terms.

The Client represents and warrants that:

• it has authority to deploy onegate at the Premises;
• it has obtained necessary approvals from its committee, management, board, trustees, authorized representatives, or competent body;
• it has authority to provide resident, unit, employee, guard, staff, and premises data to onegate;
• it will inform residents, members, visitors, employees, guards, vendors, and staff about the use of onegate;
• it will obtain all consents, notices, approvals, or authorizations required under applicable law;
• it will appoint authorized administrators and control their access;
• it will keep its master data accurate and updated;
• it will not use onegate for unlawful surveillance, harassment, discrimination, profiling, stalking, or unauthorized tracking;
• it will maintain its own physical security, guard staffing, emergency procedures, visitor policies, and access control rules.

The Client is solely responsible for the access rules, approval hierarchy, entry protocols, visitor policy, emergency procedures, guard deployment, and physical security decisions at the Premises.

Users must be legally competent to use the Services.

Where a User is using onegate on behalf of a Client, the User confirms that the Client has authorized such use.

Minors should not independently register or approve visitors unless expressly permitted by the Client and applicable law. The Client must configure appropriate restrictions for minor users, dependent residents, children, or non-authorized occupants.

Users may be required to register using name, mobile number, email, unit details, role, device information, OTP verification, or other authentication methods.

Users agree that:

• all information provided must be accurate and current;
• login credentials, OTPs, devices, and access tokens must be kept secure;
• accounts must not be shared with unauthorized persons;
• suspicious access must be reported immediately;
• lost or transferred devices must be de-registered;
• the Company may suspend access in case of misuse, security risk, suspected fraud, legal violation, or Client instruction.

The Company may use single sign-on, OTP, device binding, role-based access control, and session management to secure access.

Gatekeepers and security staff must use onegate only for authorized Premises operations.

Gatekeepers must:

• enter visitor details accurately;
• capture visitor photographs only where permitted;
• verify mobile numbers, QR codes, or invite details as instructed;
• not create false visitor records;
• not approve, reject, edit, delete, or manipulate entries without authorization;
• not misuse resident data, visitor data, phone numbers, photographs, or logs;
• not share device access with unauthorized persons;
• follow Client's security instructions.

The Client is responsible for training gatekeepers and monitoring their conduct.

The Company is not responsible for wrongful entry caused by guard negligence, incorrect data entry, failure to verify identity, collusion, unauthorized device access, or Client-side security failure.

Visitor entry may be recorded through:

• guard entry;
• resident invite;
• QR code;
• OTP verification;
• mobile number;
• visitor photograph;
• repeat visitor history;
• delivery or vendor categorization;
• staff or service provider profile;
• admin approval;
• phone call, notification, or other communication channel.

Approval or rejection of a visitor is the responsibility of the relevant Resident, Administrator, Gatekeeper, or Client-authorized person.

onegate may display visitor history, repeat visitor indication, invite details, or approval suggestions. Such information is only a technology aid and must not be treated as a guarantee of identity, safety, authorization, or legal clearance.

The Company does not guarantee that:

• a visitor is who they claim to be;
• a visitor's mobile number belongs to that person;
• a photograph is sufficient proof of identity;
• a QR invite has not been shared by the invitee;
• the visitor has lawful purpose to enter;
• the Premises is secure from unauthorized access.

Physical verification remains the Client's responsibility.

Residents or authorized Users may generate QR invites for visitors.

QR invites may include visitor name, mobile number, invite date, validity, destination unit, host details, unique code, and entry instructions.

Users must not:

• share QR invites with unauthorized persons;
• create invites for unlawful purposes;
• misuse invites to bypass security;
• create fake or misleading visitor details;
• permit expired, transferred, or duplicated invites to be misused.

The Client may configure QR validity, expiry, gate rules, approval rules, and restrictions.

The Company is not liable for loss or incident caused by unauthorized sharing, forwarding, screenshotting, duplication, or misuse of QR invites.

onegate may allow a Resident or Administrator to mark certain Visitors, staff, delivery persons, or service providers as "Always Allow", "Frequent Visitor", "Approved Staff", or similar status.

Users understand that auto-approval reduces manual approval steps and may increase access risk.

The person enabling such permission is responsible for:

• ensuring the Visitor is trusted;
• periodically reviewing such permissions;
• revoking access when no longer required;
• informing the Client if any access risk arises.

The Company is not liable for entry incidents caused by auto-approval rules configured by Users or the Client.

onegate may be used to manage staff, vendors, drivers, housekeeping staff, domestic help, technicians, delivery personnel, contractors, society staff, facility staff, and other service providers.

The Client is responsible for:

• classifying staff correctly;
• verifying identity and background where required;
• maintaining employment or service records;
• complying with labour, security, police verification, housing society, and local regulations;
• revoking access when the staff or vendor relationship ends.

The Company does not conduct police verification, employment verification, character verification, background checks, or statutory compliance checks unless expressly agreed under a separate written agreement.

onegate may send or trigger:

• app notifications;
• SMS;
• WhatsApp messages;
• email;
• automated calls;
• IVR calls;
• in-app calls;
• emergency alerts;
• security alerts;
• visitor approval alerts;
• OTP messages;
• missed approval or no-response notifications.

Delivery of notifications depends on device settings, internet connectivity, telecom networks, third-party providers, app permissions, operating system restrictions, and recipient availability.

The Company does not guarantee real-time delivery of every alert, call, message, OTP, push notification, or approval request.

The Client must maintain backup procedures for critical entry situations, emergency events, failed internet connectivity, failed calls, device battery failure, server downtime, or telecom failure.

onegate may collect or process technical data such as:

• device ID;
• IP address;
• operating system;
• app version;
• login time;
• location of gatekeeper device;
• geo-location for entry logs, if enabled;
• network information;
• crash logs;
• security tokens;
• audit timestamps.

Such data may be used for security, fraud prevention, access control, troubleshooting, audit, and service improvement.

Users must not spoof, manipulate, tamper with, mask, or falsify device identity, location, IP address, app signature, or access credentials.

onegate may allow capture of visitor photographs for entry records.

Where facial recognition, repeat visitor detection, face matching, or biometric-based features are enabled, the Client must ensure that lawful notice and consent are obtained from applicable individuals before such feature is used.

The Client must provide a clear alternative entry procedure for individuals who object to facial recognition or biometric processing, unless legally permitted otherwise.

The Company strongly recommends that biometric or facial recognition features be enabled only after:

• written Client approval;
• proper visitor notice;
• explicit consent workflow;
• retention period configuration;
• access restriction;
• audit logging;
• documented security controls.

Facial recognition outputs are probabilistic and may produce false positives or false negatives. They must not be treated as final proof of identity.

Use of onegate is subject to the Company's Privacy Policy and, where applicable, a Data Processing Agreement between the Company and the Client.

Depending on the data processing activity:

• the Client may act as the primary decision-maker for collection and use of resident, visitor, guard, and premises data;
• the Company may act as a service provider / processor for Client-controlled data;
• the Company may act as an independent data fiduciary / controller for its own account management, billing, security, support, analytics, legal compliance, and service improvement data.

The Client is responsible for deciding what data is collected at the Premises and for providing lawful notices to residents, visitors, staff, and other individuals.

The Company will process Personal Data for purposes such as:

• providing the Services;
• visitor management;
• access logging;
• approval routing;
• authentication;
• fraud prevention;
• security;
• troubleshooting;
• support;
• compliance;
• backups;
• audit;
• billing;
• service improvement;
• legal claims.

Personal Data must not be used for unlawful surveillance, discrimination, harassment, unauthorized profiling, or unrelated commercial exploitation.

The Client and Users are responsible for ensuring that information submitted to onegate is accurate.

The Company is not responsible for consequences caused by:

• wrong resident mapping;
• incorrect unit details;
• outdated tenant records;
• wrong mobile number;
• incorrect visitor name;
• duplicate records;
• incorrect staff category;
• wrong approval route;
• expired access data;
• failure to update resident, employee, vendor, or staff records.

Data retention will be governed by the Company's Privacy Policy, Client configuration, subscription plan, and applicable law.

Visitor logs, photographs, device logs, approval records, audit logs, and security records may be retained for operational, audit, legal, compliance, dispute resolution, or security purposes.

Upon termination of the Client's subscription, the Company may:

• allow data export for a limited period;
• retain data for statutory, legal, security, audit, or backup purposes;
• delete or anonymize data after the applicable retention period;
• restrict access to inactive Clients.

The Client should not assume indefinite availability of data after termination unless agreed in writing.

Subject to applicable law, payment of outstanding dues, technical feasibility, and verification of authorization, the Client may request export of its data.

Export may be provided in formats such as CSV, Excel, PDF, JSON, database dump, or another format determined by the Company.

The Company may refuse or delay export where:

• the requester is not authorized;
• there is a legal dispute;
• export may expose third-party personal data unlawfully;
• dues are unpaid;
• the request is excessive, technically impractical, or abusive;
• law enforcement, court, or regulatory restrictions apply.

Users and Clients must not use onegate to:

• violate any law;
• create fake visitor entries;
• manipulate logs;
• stalk, harass, threaten, or unlawfully monitor individuals;
• collect data without lawful authority;
• misuse photographs, mobile numbers, addresses, or visitor logs;
• access another resident's or Client's data;
• reverse engineer the app or APIs;
• bypass authentication, authorization, or security controls;
• overload, disrupt, scan, attack, or test systems without written permission;
• upload malware or harmful code;
• impersonate another person;
• use onegate for policing, private investigation, political profiling, or unlawful surveillance;
• resell or white-label the Services without written authorization;
• share admin credentials or guard device access with unauthorized persons;
• create defamatory, offensive, obscene, illegal, or misleading entries;
• use the Services in a manner that can harm the Company, other Clients, Users, Visitors, or third parties.

Violation may result in suspension, termination, legal action, data preservation, or reporting to authorities.

The Client is responsible for assigning correct roles to administrators, managers, guards, residents, staff, and other Users.

The Company may provide role-based access control, but the Client remains responsible for:

• deciding who gets access;
• removing access when roles change;
• reviewing admin permissions;
• preventing unauthorized use;
• ensuring committee or management changes are updated;
• auditing privileged users.

Any action taken through an authorized account may be treated as an action of the Client or relevant User.

onegate may integrate with oneapp, onesociety, onesso, onebiz, onepay, external APIs, SMS gateways, WhatsApp providers, call providers, payment gateways, maps, cloud providers, analytics tools, identity providers, and third-party systems.

Third-Party Services are governed by their own terms and policies.

The Company is not liable for failure, downtime, pricing changes, account suspension, API changes, incorrect responses, delayed notifications, rejected messages, map errors, telecom failure, or security incidents caused by Third-Party Services.

Where a Client requests custom integration, the scope, fees, responsibilities, timelines, and liability must be agreed separately in writing.

The Company will use commercially reasonable efforts to keep onegate available.

However, uninterrupted or error-free service is not guaranteed.

The Services may be unavailable due to:

• maintenance;
• updates;
• internet failure;
• telecom failure;
• cloud provider outage;
• app store restrictions;
• third-party API failure;
• force majeure;
• cyberattack;
• Client-side network issues;
• device failure;
• configuration error;
• emergency security action.

Unless a separate written SLA is signed, no specific uptime commitment is provided.

The Client must maintain offline visitor entry procedures and manual security backup.

The Company may improve, modify, suspend, replace, remove, or discontinue any feature of onegate.

This may include changes to:

• user interface;
• approval flow;
• notification logic;
• reports;
• API structure;
• device policy;
• security controls;
• data fields;
• subscription features;
• integrations;
• pricing;
• support model.

Where practical, material changes will be communicated through app notice, email, admin dashboard, website, or other reasonable method.

Continued use after changes means acceptance of the updated Services.

Where onegate is provided under a paid subscription, the Client must pay all applicable subscription fees, setup fees, device fees, integration fees, SMS/call/WhatsApp charges, customization fees, support fees, taxes, and other charges as agreed.

Unless otherwise agreed:

• fees are payable in advance;
• taxes are extra;
• payments are non-refundable;
• delayed payment may attract suspension;
• unpaid invoices may result in restricted access;
• usage-based charges may be billed separately;
• third-party communication charges may vary.

The Company may revise pricing with notice.

The Company may provide free trials, pilots, demos, or proof-of-concept access.

Trial access may be limited, modified, or withdrawn at any time.

Data created during a trial may be deleted unless the Client converts to a paid subscription.

No production-grade SLA, support, backup, or liability commitment applies to free trials unless expressly agreed in writing.

The Company may suspend access immediately if:

• payment is overdue;
• there is suspected misuse;
• security risk is detected;
• Client violates these Terms;
• law or authority requires suspension;
• third-party provider disables required service;
• continued access may harm the platform, users, visitors, or third parties;
• unauthorized access or data breach is suspected;
• Client's usage exceeds allowed limits.

Suspension does not waive the Company's right to recover fees or pursue legal remedies.

The Client may terminate the subscription as per the commercial agreement.

The Company may terminate or restrict Services if:

• the Client breaches these Terms;
• payment remains unpaid;
• the Client uses Services unlawfully;
• the Client causes security or reputational risk;
• the Client becomes insolvent or inactive;
• the Company discontinues the product or relevant plan;
• required third-party services become unavailable;
• continued service becomes legally or commercially impractical.

Upon termination:

• access may be disabled;
• data export may be allowed for a limited period;
• outstanding dues remain payable;
• confidential information must remain protected;
• clauses relating to liability, indemnity, IP, data, dispute resolution, and confidentiality survive.

All rights in onegate, including software, source code, object code, APIs, workflows, UI, designs, databases, documentation, trademarks, logos, algorithms, reports, dashboards, product names, architecture, and know-how belong to the Company or its licensors.

Clients and Users receive only a limited, non-exclusive, non-transferable, revocable right to use onegate during the valid subscription period.

No ownership rights are transferred.

Users must not copy, modify, distribute, sell, sublicense, reverse engineer, decompile, scrape, replicate, or create competing products using onegate or its confidential information.

Subject to the Company's rights in the platform, the Client retains ownership of Client-provided premises data, resident data, visitor records, staff records, and operational data submitted to onegate.

The Company may process such data to provide, secure, maintain, improve, support, and legally protect the Services.

The Company may use aggregated or anonymized data for analytics, benchmarking, product improvement, security research, and reporting, provided such data does not identify a specific individual or Client.

Each party must protect confidential information received from the other party.

Confidential information includes:

• business data;
• resident and visitor data;
• pricing;
• technical architecture;
• security controls;
• API keys;
• credentials;
• product roadmap;
• system design;
• reports;
• non-public documentation;
• commercial terms.

Confidentiality obligations do not apply to information that is publicly known, independently developed, lawfully received from a third party, or required to be disclosed by law.

The Company will use commercially reasonable technical and organizational measures to secure the Services.

Such measures may include:

• authentication;
• access controls;
• encryption where appropriate;
• audit logs;
• monitoring;
• backups;
• secure APIs;
• role-based access;
• device controls;
• infrastructure security practices.

However, no digital system can be guaranteed to be completely secure.

The Client and Users must also follow security practices, including:

• strong device security;
• no credential sharing;
• timely removal of inactive users;
• regular admin review;
• secure internet connectivity;
• updated apps;
• reporting suspicious activity.

The Company is not responsible for security incidents caused by Client-side negligence, compromised devices, shared passwords, unauthorized admins, weak internal processes, or third-party failures.

Users and Clients must promptly report:

• suspected unauthorized access;
• data leakage;
• stolen device;
• fake entries;
• compromised credentials;
• misuse of visitor data;
• unauthorized admin activity;
• suspicious system behavior.

The Company may investigate incidents and take reasonable remedial actions, including suspension, log preservation, access reset, notification, or cooperation with law enforcement.

onegate is provided on an "as is" and "as available" basis, except as expressly stated in a written agreement.

The Company does not warrant that:

• the Services will be uninterrupted;
• the Services will be error-free;
• every notification will be delivered;
• every visitor identity will be verified;
• every unauthorized entry will be prevented;
• data entered by guards or Users will be accurate;
• third-party services will remain available;
• facial recognition will be error-free;
• the platform will replace physical security measures;
• the Services will meet every Client-specific legal or operational requirement.

The Client must independently assess whether onegate meets its security, legal, operational, and compliance requirements.

To the maximum extent permitted by law, the Company shall not be liable for:

• unauthorized physical entry;
• theft, assault, trespass, nuisance, fraud, or crime at the Premises;
• guard negligence;
• wrong approval or rejection by Resident or Client;
• inaccurate visitor data;
• misuse of QR invites;
• failed notifications or calls;
• third-party API failure;
• internet or telecom failure;
• loss of profits;
• business interruption;
• reputational loss;
• indirect, incidental, special, punitive, or consequential damages;
• loss of data where backup or export was not contractually guaranteed.

Unless a separate written agreement provides otherwise, the Company's aggregate liability for all claims shall not exceed the fees paid by the Client for onegate during the three months immediately preceding the event giving rise to the claim.

This liability cap is essential. Without it, a visitor management SaaS product can be wrongly blamed for physical security failures that are outside the software provider's control.

The Client shall indemnify and hold harmless the Company, its directors, officers, employees, vendors, affiliates, and partners from claims, losses, damages, penalties, costs, and expenses arising from:

• Client's unlawful use of onegate;
• failure to obtain consent or provide notice;
• incorrect data provided by Client or Users;
• unauthorized use by Client's staff or guards;
• physical security failure at the Premises;
• visitor disputes;
• employment or vendor disputes;
• misuse of visitor or resident data;
• violation of privacy, labour, housing society, security, or other applicable laws;
• breach of these Terms;
• third-party claims arising from Client configuration or instructions.

Users may also be personally liable for misuse, fraud, unauthorized access, or unlawful conduct.

onegate is not an emergency response system.

In emergencies, Users must contact appropriate emergency services, police, fire, ambulance, building security, facility management, or local authorities directly.

The Company is not liable for failure to detect, report, prevent, or respond to emergencies.

Clients and Users must comply with all applicable laws, including laws relating to:

• data protection;
• privacy;
• information technology;
• housing societies;
• apartments;
• labour and employment;
• security agencies;
• police verification;
• access control;
• telecom and messaging;
• consumer protection;
• contracts;
• taxation;
• cybercrime;
• evidence and records.

The Company may refuse any request that appears unlawful, unsafe, abusive, or non-compliant.

The Company may disclose data where required by law, court order, regulatory direction, law enforcement request, or legal process.

The Company may also preserve records where necessary to protect its rights, investigate misuse, respond to disputes, prevent fraud, or comply with legal obligations.

Where legally permitted and practical, the Company may notify the Client of such requests.

Any feedback, ideas, suggestions, improvements, feature requests, workflows, or recommendations submitted to the Company may be used by the Company without restriction or compensation.

No intellectual property right is transferred to the User or Client merely because a suggestion was adopted.

Clients may not resell, white-label, commercially exploit, or provide onegate to third parties unless expressly authorized in writing.

API access, where provided, is subject to separate API terms, security rules, rate limits, authentication requirements, and commercial terms.

The Company may suspend API access if misuse, excessive usage, security risk, or breach is detected.

Unless the Client objects in writing, the Company may identify the Client as a customer for portfolio, marketing, case study, or sales purposes.

No confidential data, resident data, visitor data, or sensitive operational data will be disclosed for publicity without authorization.

The Company may update these Terms from time to time.

Updated Terms may be published on the website, app, admin dashboard, or communicated by email or other reasonable method.

Continued use of onegate after publication of updated Terms constitutes acceptance.

If a Client does not agree with material changes, the Client may discontinue use subject to the termination provisions of the applicable commercial agreement.

These Terms shall be governed by the laws of India.

Subject to any arbitration clause in a separate written agreement, courts at Mumbai / Navi Mumbai, Maharashtra, India shall have exclusive jurisdiction.

For enterprise or large Client contracts, the Company should use a separate Master Services Agreement with arbitration, interim relief, and recovery provisions.

Notices to the Company may be sent to:

Futurescape Technologies Private Limited
Address: 1905, Cyber One, Plot-4, Sector-30A, Vashi, Navi Mumbai, Maharashtra 400703
Email: support@cubeoneapp.com
Grievance / Legal Contact: support@cubeoneapp.com
Support Email: support@cubeoneapp.com

Notices to the Client or Users may be sent through email, SMS, app notification, admin dashboard, registered address, or other contact details available in the Company's records.

For complaints relating to account access, privacy, data correction, misuse, or platform issues, Users may contact:

Grievance Officer
Email: support@cubeoneapp.com
Address: 1905, Cyber One, Plot-4, Sector-30A, Vashi, Navi Mumbai, Maharashtra 400703
Response Timeline: As per applicable law and internal policy.

Complaints relating to physical security, visitor disputes, guard behaviour, premises rules, or resident approval must first be raised with the Client / society / premises administrator.

These Terms, together with the Privacy Policy, applicable subscription agreement, order form, service proposal, data processing agreement, SLA, and any written annexures, constitute the entire agreement relating to onegate.

In case of conflict:

• signed Client agreement / order form shall prevail for commercial terms;
• Data Processing Agreement shall prevail for data processing obligations;
• Privacy Policy shall prevail for privacy disclosures;
• these Terms shall apply to general platform usage.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force.

The invalid provision shall be replaced with a valid provision that most closely reflects the original commercial and legal intent.

Failure by the Company to enforce any provision does not constitute waiver of that provision or any other right.

For questions regarding these Terms, contact:

Futurescape Technologies Private Limited
Email: support@cubeoneapp.com
Website: https://onegate-91bhsb8uu-futurescapetechs-projects.vercel.app
Support: support@cubeoneapp.com | 022 45740221

You should not publish only this Terms and Conditions page. For onegate, we recommend preparing these separately:

• Privacy Policy for onegate — specific to resident, visitor, guard, staff, device, photo, location, and facial recognition data.
• Data Processing Agreement with Societies / Clients — essential because the society or premises often decides why visitor data is collected.
• Client Subscription Agreement — covers fees, renewal, termination, support, commercial liability, and data export.
• Visitor Consent Notice — short notice shown on gate tablet / QR page / visitor form.
• Facial Recognition Consent Addendum — use only if that feature is enabled. Do not bury facial recognition consent inside generic terms.
• Gatekeeper Acceptable Use Policy — guards are the highest misuse-risk users. Give them a separate operational policy.